FAQ

FAQ
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Q:Can I get samples for testing from a hardware tools manufacturer?

A:Yes. We support sample trials; customers can specify specifications and materials, and after sample confirmation, bulk orders can be placed. Sample fees and shipping can be negotiated; sample fees can be refunded after bulk orders reach a certain quantity.

Q:How do you guarantee the material and hardness of hardware tools?

A:Common materials include chrome vanadium steel and high carbon steel. Incoming materials are checked against certificates; after heat treatment, hardness and torque are sampled. Key batches can be provided with test data, and customers can also commission third-party re-inspection.

Q:What are the MOQ and custom packaging requirements for hardware tools?

A:MOQ for standard items is low, suitable for trial sales; custom specifications, LOGO, and packaging are evaluated per style, usually starting from several hundred pieces. Specific quantities can be negotiated based on customer market and budget, and small-batch trial orders are supported.

Q:What is the typical lead time for hardware tools, and can I inspect the goods?

A:Standard items generally take 7 to 15 days; custom items take about 15 to 30 days depending on the process. Progress feedback can be provided during production, and pre-shipment inspection or third-party inspection is supported to ensure consistent batch quality.

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